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Pizza Tomorrow Summit and Florida Restaurant Show 2024

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AI in Hospitality Corporate and Leadership

November 06, 2024
Education Theater 274

This panel session aims to provide the tools and knowledge necessary for hospitality professionals to spearhead innovation and leadership in a sector that is increasingly reliant on cutting-edge technologies. The integration of AI, ML, and Robotics is revolutionizing customer service, operational efficiency, personalized experiences, and decision-making processes in the sector.

[1] Understand and Implement strategies regarding Robotics in Service Delivery and AI for Personalized Customer Experiences

[2] Encompass Leading Digital Teams, Innovation and Technology Strategy, and Risk Management in Technology Projects

[3] From a leadership perspective, one of main take-aways includes Strategic Data Science Leadership, Data Governance in Hospitality, and Cultivating a Data-driven Culture.

Speakers
Rachel FU, PH.D., CHE, Chair, Director, and Professor - Dept. of Tourism, Hospitality and Event Management @ the University of Florida

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